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don't pay much attention
to something equally, if not
more important - our own to
these social encounters.
Why is this so important?
Because emotions are highly
contagious. And just as if
you catch a bad bug, the
consequences can be life- or
For centuries, researchers
have studied the tendency for
people to unconsciously and automatically
mimic the emotional expressions of others,
and in many cases actually feel the same
feelings simply by exposure to emotions in
Studies have found that the mimicry of a
frown or a smile or other kinds of emotional
expression trigger reactions in our brains
that cause us to interpret those expressions
as our own feelings. Simply put, as a species,
we are innately vulnerable to "catching"
other people's emotions.
This has huge implications for team
dynamics and, thereby, how your business
functions and resonates with clients.
In professional terms, competition is
healthy to keep us keen. But when you get
mean about it, draw up the gangplanks and
get totally insular to defend your territory,
it’s going to take all of your time, energ y
and resources defending that position
instead of growing and evolving.
If you reflexively see ever yone as the
enemy and how to “destroy” them, it looks
pretty bad for you and isn’t actually helping
your cause. Use that energy to find out how
to work with your rivals, rather than against
them. If that’s not do-able, then on how you
can do things even better and differently to
set yourself apart.
“WHAT GOES around
comes around” is the basic
understanding of how
karma, the law of cause and
effect, work s.
In Buddhist and Hindu
religions, karma is the sum of
a person's actions in this and
prev ious states of existence,
viewed as deciding their fate
in future existences.
The concept is bandied
about widely today in far more informal
terms (such as by me!), as good or bad luck
resulting from one's actions. So what has
this got to do with SPA+CLINIC?
This issue is all about connectivity
– thus, in essence, what goes around
comes around. Nothing and no one
operates independently, however much we
might like to think otherwise.
For instance, in physical terms, what’s
happening inside the body – eg. gut and
digestive health – manifests in many
skin conditions, which is the lifeblood of
This is the “new” wellness juggernaut of
inner health for outer beauty, and it’s about
time it came around (again)!
After all, the so -called Father of
Modern Medicine, ancient Greek physician
Hippocrates said 2000 years ago that “all
disease begins in the gut.”
So you might like to read: Gut Instincts,
on Page 60; Digest This For Sensational Skin,
Page 62; Connected Beauty, Page 68 ; and The
War On Chemical Cocktails, Page 72.
In personal terms, how we interact with
each other is crucial to the success, or not,
of a business. It’s how you deal with your
team, how they react to you and behave
with each other – and above all, how you
all deal with clients and the impression you
leave when they walk out the door. This will
determine whether they ever come back in.
This isn’t always about direct
communication; it’s as much the energy we
create, which speaks volumes of its own.
For instance, emotions are highly
contagious, even (or especially) when
someone is not overtly expressing them.
Most people recognise they can learn a lot
about a person by their facial expressions,
gestures, voice tone, rate of speech.
But while we're busy focusing in on
the emotional states of others, we usually
From The Editor
aesthetics• medi• wellness
spaandclinic.com.au | 9
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