Home' Spa and Clinic : SPA Vol-70 Winter 2017 Contents WELLNESS
internally and trans-dermally, allows the cells
of your body to focus on functioning at their
best and work collaboratively with each other,
as they were intended, rather than focusing all
their attention on cleaning AND functioning.
Adding some activity, some
effective breathing and a sprinkling of
mindfulness, builds stress resilience, better
communication in relationships and a much
better night's sleep. This sound night of
sleep provides a great foundation to eat,
move, breathe, and be mindful tomorrow as
you f low through your day.
New research shows that working
on multiple elements at the same time
increases your odds of success, compared
to initiating a new diet, exercise, stress
resilience or mindfulness program in
isolation. It is more effective if you work on
all the areas simultaneously.
LIVE AND BREATHE IT
You can significantly enhance the guest
experience by being able to confidently
and authentically discuss the wellness tools
and techniques that your guests' value, but
before you can do this you need live and
breathe them yourself. The road to lasting,
positive change starts with you.
If you and your employees are thriving,
your clients will thrive and so will your
business. Remember, it all starts with you.
Once you start living and breathing
these principles of wellness in your life
and in your work environment, you will be
acting as a role model of wellness to your
spa guests and colleagues.
Ongoing education is key if we are to stay
at the forefront of our industry. If you stop
learning and growing you will be left behind.
The spa industry accepts this when it
comes to successful retailing programs, as
it's easy to see the return on investment. If
staff possess product knowledge and believe
in a product they are likely to sell more of it.
Spa owners, managers and staff invest
time into developing the knowledge of
product ingredients, features, benefits
and usage, combined with therapists
feeling, smelling and using the products
on themselves, allowing them to share that
knowledge to benefit their guest's needs.
IMPORTANCE OF EDUCATION
Wellness knowledge, although less tangible,
is no different.
One of the biggest roadblocks I have
seen within many organisations has been
the ability and willingness to allocate
resources to continuing education. Whether
you are a therapist or a business owner
wanting to cultivate a wellness culture,
finding the time and money to invest into
education can be challenging.
Investing in your people, both financially
and with time and effort, makes good
People are the biggest asset an
organisation has and unlocking the
potential within them will surely boost
the business's performance. People want
to feel valued at work. They want to feel as
though their health, happiness and vitality
matter. Businesses that authentically value
the wellness of their team members have a
definite edge in recruiting and retaining
I urge you take a moment to reflect. Take
a look at your life as a whole -- which areas do
you feel have the biggest gap between where
you are now and where you want to be?
Start small, and start to implement daily
wellness practices into your life one by one,
starting with the areas that need the most
attention (more "you time", cleaner eating,
mindfulness practice etc).
If you're a business owner, present this
task to your staff and encourage them to do
the same. It might even open up dialogue
which could uncover some underlying
issues, fears or concerns. If so, use this as a
chance to connect with your employees and
find out how you can help them to become
healthier, happier and calmer in both their
personal life and in the workplace.
LEAD THE WAY
The spa industry has always been a leader in
the fields of health and beauty, introducing
innovative concepts from other cultures and
imparting valuable knowledge onto clients.
Now it's time for the spa industry to truly
nurture and embody the essence of the
booming wellness industry and to lead the
way in educating staff and clients to attain and
sustain wellness in their lives and workplaces.
At ASWA, we believe that wellness
should be within everyone's reach. I found it
challenging as a spa manager to effectively
provide my therapists with the wellness skills
that our guests are demanding and that's why
I have created the Academy, which delivers
programs for both personal and workplace
wellness, designed to empower you to make
better decisions and make active choices that
ser ve you and your clients.
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